Damon Egan and Dave Foy discuss fixed operations, sales, service advisers, vacuum cleaners and books! 

Damon gave us 2 tips for having great service advisers

1. Go to the morning sales department meeting and absorb what they are teaching them. 

2. Do not hire experience!

You must have a process to train your team with. You cannot expect them to perform at the highest level if you do not show them what that looks like! 

Books we discussed:

Principles by Ray Dalio

It Takes What It Takes by Trevor Mowad

Fixed operations Service Department Service Adviser Director Dealership Dealer New Car Dealer Principal