CX Today's Charlie Mitchell hosts Frank Sherlock, VP International at CallMiner.In this session, we consider the current state of CX, discussing:<ul><li>Key takeaways from CallMiner's latest CX research</li><li>The lack of believe in CX across many organisations</li><li>Notable CX delivery challenges</li><li>Reasons for hope in the future of CX</li></ul>If you're interested in downloading the report that this conversation centers on, <a href='https://callminer.com/callminer-cx-landscape-report'>visit this page</a>.

CX Today's Charlie Mitchell hosts Frank Sherlock, VP International at CallMiner. In this session, we consider the current state of CX, discussing:Key takeaways from CallMiner's latest CX researchThe lack of believe in CX across many organisationsNotable CX delivery challengesReasons for hope in the future of CXIf you're interested in downloading the report that this conversation centers on, visit this page.

CX Today's Charlie Mitchell hosts Frank Sherlock, VP International at CallMiner.In this session, we consider the current state of CX, discussing:<ul><li>Key takeaways from CallMiner's latest CX research</li><li>The lack of believe in CX across many organisations</li><li>Notable CX delivery challenges</li><li>Reasons for hope in the future of CX</li></ul>If you're interested in downloading the report that this conversation centers on, <a href="https://callminer.com/callminer-cx-landscape-report" rel="noopener noreferrer">visit this page</a>.

The State of CX: More Investment, But Delivery Challenges Remain

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The State of CX: More Investment, But Delivery Challenges Remain

The State of CX: More Investment, But Delivery Challenges Remain

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