In this episode, Dr. Yanick Hicks sits down with Mark Stevens for an insightful conversation on the Sterling Management Framework and how it continues to guide organizational excellence. Mark shares how his team embraced change, navigated uncertainty, and met challenges head-on during the pandemic. This episode offers practical lessons on resilience, adaptability, and leading with purpose in times of rapid change.

Join the conversation, and share your thoughts! We’d love to hear from you!

Dr. Yanick Hicks, your host and moderator.