Show Notes (Dive Version)

Episode Title: The Sting: Age Restricted Sales (Episode 74)

Episode Description: "The register is not a slot machine. Don't gamble with your freedom."

Selling alcohol or tobacco to a minor is the fastest way to lose your job, your money, and your clean record. In this episode of Dive, Mike Hernandez breaks down the "Police Sting" and how to survive it.

What You Will Learn:

• The Sting Reality: How police operations actually work (they aren't trying to trick you; they are testing your process).
• The A-L-E-R-T System: A 5-step checklist to verify every ID perfectly.
• Refusal Skills: How to say "No" to a tough customer without getting punched.
• The "Kitchen Ladies" Story: Mike shares a personal story about losing a job opportunity because he refused to ignore the frontline employees—proving that Dive is built to support you, not just your boss.

Resources & Links:

• 📲 Download the Refusal Script Card: Text the word CARD to 956-897-9192.
• 🎧 Recommended Listen: Thrive: Episode 84 (Hear the Store Manager's perspective on compliance and license suspension).