Our guest on the podcast this week is Chris Cochran, SVP and GM at Rackspace. We discuss the value that Managed Service Providers (MSP) bring to its customers, specifically through the 24-7 support that is constantly evolving to keep up with the rapid innovation of cloud technologies. We also look at the recent alliance between CTP and Rackspace and how this partnership will create leading end-to-end solutions for cloud transformation. Finally, we discuss the importance of planning in the early stage of the cloud journey so the customer understands, and can prepare for the operational changes that will occur once they move to the