In this episode, we sit down with Lauren Smith, Operations Director for Icing Smiles, to explore both the mission behind the organization and the personal journey that brought her to it. Lauren shares her own experience navigating medical illness and how that chapter of her life led her to discover Icing Smiles—not just as a resource, but as a community rooted in compassion.

Now leading operations, Lauren offers a behind-the-scenes look at how Icing Smiles coordinates thousands of volunteer bakers to deliver custom celebration cakes to families impacted by critical illness. From managing logistics to supporting volunteers and families, she gives insight into the care and intention behind every cake.

It’s a conversation about resilience, connection, and how meaningful moments—no matter how small—can bake a difference during life’s most challenging times.

Learn more about Icing Smiles at www.icingsmiles.org

Since 2013, Mike Elder has been baking more than cakes—he’s creating moments families will never forget. In this episode, he shares his journey into baking, how he found Icing Smiles, and the incredible impact of the 32 dream cakes he’s delivered to families during their hardest times.

To learn more about Icing Smiles, please visit www.icingsmiles.org

How did Icing Smiles begin, and how did it grow into a nationwide nonprofit organization? In this episode of The Sweet Smiles Podcast, founder Tracy Quisenberry shares the inspiring story behind Icing Smiles—from delivering one cake to a family in need to building a network of volunteer bakers across the country.

Learn how Icing Smiles supports families impacted by critical illness through custom celebration cakes, the challenges faced along the way, and the vision for expanding awareness and impact nationwide. This episode is perfect for anyone interested in nonprofit growth, volunteer-driven organizations, baking for a cause, and stories that truly bake a difference.

Learn more about Icing Smiles at www.icingsmiles.org

In this episode of The Sweet Smiles Podcast: Where smiles are baked into every story, we sit down with Shellie Allton, Icing Smiles’ Local Outreach Manager, to talk about what it truly means to be “boots on the ground” in your community.

Shellie shares how local outreach plays a vital role in spreading awareness of Icing Smiles—connecting with families, building relationships, and helping more people discover the mission behind every cake. From community events to meaningful conversations, her work is all about making Icing Smiles a household name so more families can experience a moment of joy during difficult times.

This episode highlights the power of showing up, speaking up, and creating connections that allow us to bake a difference far beyond the kitchen.

Tune in to hear how local outreach is helping turn awareness into impact—one community at a time.

If you are interested in becoming a Local Outreach Ambassador, please visit: Administrative Volunteer Questionnaire – Icing Smiles, Inc.

Welcome to the very first episode of the Sweet Smiles Podcast, an inspirational podcast sharing real stories of hope, resilience, and joy.

Host Chelsea Boog—baker, nonprofit leader, and bereaved mother—introduces the mission behind Icing Smiles, a nonprofit that provides custom celebration cakes for children facing serious medical conditions and their families.

In this episode, Chelsea shares her personal journey—from becoming a volunteer baker to experiencing life as a medical mom to her son Vincent, who was born with congenital heart defects. After his passing, Icing Smiles provided her family with a dream cake through their memorial program, a moment that showed how even the smallest acts of kindness can bring light during the darkest times.

This podcast will feature:
• Inspiring family stories
• Volunteer and baker spotlights
• Stories of children facing critical illness
• Moments that remind us to pause, celebrate, and find joy

If you’re looking for a heartfelt nonprofit podcast about giving back, baking for a cause, and making an impact, you’re in the right place.

Subscribe and follow along as we continue to bake a difference—one story at a time.