Utilities are easy to overlook until they stop working. They heat our homes, power our economies, keep businesses running, and bring clean water to our taps. But across energy and water, these essential systems are under growing pressure from shifting demand, climate change, and rising public expectations. In this episode of The Age To Come, host Kamal Ahmed is joined by Hamsa Seshan, who leads the Communications, Energy, and Utilities sectors for IBM’s UKI Consulting business. Together they explore how AI and data are helping to transform critical infrastructure, making essential services more resilient, efficient, and responsive, without interrupting the systems we already depend on.

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