Sibongile Mofokeng returns to the studio with Mr. Obedient Chauke, Operational Specialist in Complaints Resolution at The Tax Ombudsman. Together, they discuss the latest edition of The Tax Ombud Newsletter, highlighting key updates and important information for taxpayers. The conversation focuses on the role of the Tax Ombudsman in resolving tax-related complaints and improving service delivery. They also emphasize the newsletter’s value as a resource for understanding taxpayers’ rights and the mechanisms available for addressing issues with the tax authorities. This segment aims to empower listeners with knowledge on tax matters and complaint resolution processes. Heart to Heart