In this episode of Clued In, Lou sets up a portion of an unreleased portion of the interview with Angelo Lombardi, former COO of LaQuinta Hotels, Cura Cannabis Solutions, and Sentia Wellness.

This portion of their conversation went much deeper than anticipated and deserved its own episode…the topic of tipping and the impression it creates. Join Lou and Angelo as they go beyond percentages and provide ideas to ponder if you are in the hospitality industry.