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Conflict is bound to arise amid the different values and expectations people hold in the workplace. To manage it effectively, conflict navigation specialist Frieda Hoffman asks listeners how they can shift the quality of the conversation to support more productive interactions. By naming and addressing potential ruptures in relationships, one can foster generative conflict for the sake of a stronger future together.
By Rutgers University Equity and Inclusion5
55 ratings
Conflict is bound to arise amid the different values and expectations people hold in the workplace. To manage it effectively, conflict navigation specialist Frieda Hoffman asks listeners how they can shift the quality of the conversation to support more productive interactions. By naming and addressing potential ruptures in relationships, one can foster generative conflict for the sake of a stronger future together.