Legacy systems perform an organization's day-to-day work. But as these systems age, even basic functions begin to strain those systems beyond what they can handle. For example, Vicencia & Buckley's legacy process caused myriad inefficiencies and workflows that were convoluted by back-end workarounds. Project Manager Nishan Kumar explains how EOX Vantage resolved these issues by building an online self-service scuba insurance procurement platform that aligned with the company's digital strategy.