On this episode, our (AI) hosts discuss significant shifts in the travel industry, particularly focusing on the impact of artificial intelligence and the evolving landscape of online travel agencies (OTAs). AI is portrayed as a transformative force, changing how travellers discover destinations, handle bookings, and expect personalised experiences, presenting both opportunities for startups and threats to traditional suppliers.

The adoption of digital payment solutions like Alipay+ is highlighted as a key enabler for tourism, improving the visitor experience in regions like Malaysia. The OTA market in the UAE is experiencing double-digit growth, with specific companies leading in air and hotel bookings due to strategic advantages. Finally, we revisit WiT Africa and how the African travel market is a a unique space for innovation, where local knowledge and technology will drive its distinct development, despite facing challenges like payment fragmentation and global competition.