So Here’s Your Challenge

The Trust Curve: Moving Beyond Commitment


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The Trust Curve is one of the most important Marketing 2.0 concepts around. It states that as trust builds over time, the relationship strengthens and the target person (prospective client, prospective member, prospective employee, etc.) moves through the stages of awareness, preference, trial, and commitment.

Key marketing question: What happens after Commitment?

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So Here’s Your ChallengeBy Randall Craig