Founders Future

The Trust Gap: MaryJo Burchard’s 6-Step Fix for Broken Teams


Listen Later

In this episode of Founders, Future, with host Jay Encarnacion, Dr. MaryJo Burchard, founder of Concord Leadership Group, shares her transformative approach to helping leaders navigate chaos with resilience. With a PhD in organizational leadership and a background spanning academia, nonprofits, and crisis response, MaryJo reveals why 70% of organizational changes fail—and how her trauma-informed "Change Readiness" model flips the script. She explains her unique 6-dimension trust assessment, why leaders need "mental de-escalation" tools during upheaval, and how she helped organizations recover from events like mass shootings by reframing trauma as a change management challenge.*

MaryJo unpacks her shift from word-of-mouth consulting to scalable programs, including executive retreats and org-wide "Change Readiness Intensives." She shares hard-won lessons on niching down ("You can’t buy-in to a hurricane, but you can prepare for one"), the AI tools streamlining her work, and why she’s betting on community over hard sales. For founders fearing pivots, her advice cuts deep: "What is to give light must endure the burning"—clarify your core thread, even if it means shedding "good" opportunities to focus on your transformative niche.*

...more
View all episodesView all episodes
Download on the App Store

Founders FutureBy Closers.io