On this episode of Technogram by Redington, we explore the truth about AI – what it takes to move beyond the hype and deliver meaningful outcomes. Nadeem Noordin, IT Director at Copy Cat, reflects on the company's 40-year journey, shares lessons from a landmark AI-powered project in Kenya, and explains why the most successful AI initiatives are built on trusted partnerships, strong foundations, and a practical focus on solving real customer problems. Key Takeaways:

• Successful AI starts with strong foundations—quality data, reliable infrastructure, and clearly defined business objectives.

• The greatest value from AI comes when it solves real customer and societal challenges, making services more accessible, efficient, and inclusive.

• Successful AI adoption is built on realistic expectations, practical implementation, and trusted partnerships that guide customers through every stage of transformation.