Lean and Six Sigma promise smoother systems and higher profits — but do they actually work in a workshop where every job is different?

Everyone loves the idea of running lean — fewer wasted hours, faster flow, cleaner bays.

But in the real world of independent garages, does Lean and Six Sigma make you too thin?

In this week’s Training Topic, Andy unpacks what Lean really means for small garage teams. You’ll hear:

Three ways Lean transforms chaos into calm — smoother flow, faster turnaround, and fewer comebacks.

Three ways it goes wrong — over-measuring, over-tidying, and under-thinking.

And how the real “secret sauce” is not just efficiency, but the perfect blend of doing better and serving more.

Because efficiency has its limits — but the number of customers you can delight doesn’t.

Combine the two, and you’ll create a workshop that’s not just busy… it’s brilliant.