In this episode, Derrick is joined by fellow process expert Tamara Kemper, founder of The Proces Mavens. They specialize in helping to build better SOP's inside businesses, that help to smooth out the new employee onboarding process. Their tak covers a wide range of topics, as they share their combined experiences working to root out the hidden inefficiencies plaguing most companies today. From unquestioned redundant practices, to the critical importance of maps when it comes to finding success, their shared observations highlight the true value of outside consultants.

Show notes:

0:00 - Introductions

1:05 - The Process Mavens

5:31 - Waste inside organizations

9:32 - Over Engineering the process

11:55 - Maps out the business

18:00 - The power of maps

22:10 - Making space for problem solving

24:18 - Unvarnished truth

29:57 - Working on vs IN the business

33:11 - Ego obstructing the truth