Are you looking for a local claims submission company that you can trust? Click here for the ultimate guide to choosing a claim submission company near you.

29 percent of medical claims are denied with $0 paid. More than 50% of these claims are never reworked and reworking a denied claim costs your practice.

Outsourcing medical claims submission can help reduce the incidence of rejected claims and save you money. But how do you choose the right company?

Keep reading for our ultimate guide to choosing a claim submission company you can trust. 

Get On the Same Page About Communication

One of the biggest concerns practices have about outsourcing medical claims to a claims submission company is that they won't have good communication.

Outsourcing claims submission makes it more challenging to communicate and ask questions, especially when you need a quick response. When you're choosing a claim submission company, be sure to ask what you can expect as far as communication goes.

Ask how quickly they respond to calls, emails, questions, and requests. If you need an answer right away, will they be there?

The right claim submission company will make sure you know you can trust them with submitting a claim and communicating with you about any issues. 

Look for Relevant Experience

If you have a specialty practice, you want to make sure the claims submission company you use has experience with that specialty. Some medical claims companies can handle multiple specialties and some focus on just a single area of practice.

It's up to you to decide whether you want to go with a company that handles multiple fields or just one, but whoever you choose should have experience in your specialty area. 

Ask About Rejected Claims

Rejected claims are a huge problem for healthcare practices and it's reasonable to be skeptical about handing that responsibility over to someone else.

Rejected claims can cause significant revenue loss and many medical billers fail to edit and resubmit claims that have been rejected. When you're considering a claim submission company, you need to ask them how they handle rejected claims.

What is their process for resubmitting rejected claims? You should be able to trust your medical claims submission company to do everything they can to get you the money you deserve.

You can even ask them about their rejection rate. A low rate of rejected claims is a good sign that they are coding and billing correctly.

Research Reviews

When you purchase any product or service, you should do some research to make sure you're making the right choice. When it comes to medical claim submission companies, you can learn a lot by looking online for reviews.

Search for reviews from current and former clients to learn more about a company's reputation. You can even ask them directly for references and testimonials from happy clients.

Do You Need Help With Claim Submission?

If your practice is looking to outsource claim submission, you've come to the right place.

When you outsource medical claims, you free up resources so you can focus on providing a better patient experience. You'll also reduce the risk of billing and coding errors and rejected claims. 

EL Medical Billing Solutions is just a phone call away. Click here to contact us today for a consultation to learn more about what we can do for your practice.