Trust is the foundation of any successful relationship, and that is especially true when it comes to building excellent patient experiences. In this episode of the Healthcare Experience Matters podcast, which focuses on building trust with patients, we warmly welcome back our guest, Katrina Coleman, BSN, MSN, to the show.

With an extensive background in nursing and healthcare leadership, Katrina currently serves as Leadership and Engagement Strategist with the Maryland Healthcare Education Institute (MHEI). 

Learn More: https://healthcareexperience.org/building-trust