Often times we get excited about new plans or technology, yet never take the time to implement the essential foundation needed to make it operational. Bill Ward, FNS Systems Support Specialist for Hernando County School District, ensures the workflows and technology for the Food and Nutrition staff is optimized-- so they can focus on feeding their students with love. Marlon and Nisha learn more about the importance of his unique role, the amount of logistics behind one school lunch, and need to involve our communities.