The Unframed Mind

The episode frames a hypothetical case study, Nexura Digital, as a demonstration of how organizations can strategically leverage OKRs to enhance IT value delivery. The core message emphasizes the importance of aligning IT efforts with business objectives for successful ITSM transformation.

The podcast episode "The Power of Asking Better Questions" from Unframed Mind explores how thoughtful questioning can be more impactful than providing answers. The hosts discuss how probing questions can challenge assumptions, encourage reflection, and reveal deeper understanding. They illustrate this with examples of questions that shift perspectives in personal and professional scenarios.

Ever made a hilariously bad decision—or watched others stumble spectacularly? Join us in this playful episode of Con Punto y Koma as they share funny "Oops Moments," practical thinking exercises, and bust myths about decision-making. Discover how taking a strategic pause can be your greatest business superpower!

Business and IT transformation isn’t about forcing change - it’s about understanding the system, identifying the right moves, and unlocking potential. Just like a Lu Ban Lock, the solution is there - you just need to find the right way to put the pieces together.

In this episode, Andrew and Sara dive into the Disney Creative Strategy, a powerful brainstorming method used to turn big ideas into reality. Learn how to think like The Dreamer, plan like The Realist, and refine like The Critic—all while having fun! Whether you’re launching a project, solving a problem, or just looking to boost your creativity, this episode gives you a structured approach to brainstorming that actually works.

IT Service Management doesn’t have to be a chaotic fire drill! In this episode, we break down how OKRs (Objectives & Key Results) can transform your ITSM strategy—from reducing incidents to supercharging automation. Get ready for real-world tactics, engaging insights, and a game plan to make IT a business powerhouse. No fluff, just action. ITSM done right. Are you ready?

Tired of setting goals that never seem to happen? Wondering how companies like Google and Netflix stay laser-focused and achieve massive success? Welcome to the world of OKRs—Objectives and Key Results!

In this episode, we break down how OKRs work, why they’re a game-changer, and how you can use them for business, career, or even personal goals (yes, even for finally hitting the gym or learning that language you keep putting off). Ready to level up? Hit play and start crushing your goals!

The podcast explores how companies navigate digital transformation using the Operational Parallel Model. This model presents four distinct approaches: Cannibalism (like Netflix destroying its DVD business for streaming), Erosion (as seen with The New York Times' print business declining due to online news), Concurrence (Disney simultaneously operating theaters and Disney+), and Synergism (Apple's hardware and digital services fueling each other).

The hosts dissect each approach with real-world examples, illustrating the challenges and opportunities inherent in adapting to digital disruption.

We’re living in a VUCA world—Volatile, Uncertain, Complex, and Ambiguous. With constant changes in politics, technology, and the economy, how do we navigate uncertainty and stay ahead?

In this episode of Con Punto y Koma, we break down what VUCA really means, share real-world examples, and give you practical strategies to thrive in unpredictable times. Whether it’s career shifts, global instability, or business transformation—adaptability is the name of the game.