The Systems Social Hour

The VA Advantage with Jade Smith


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In this episode, Gianni welcomes Jade Smith, owner of Mrs. Smith Assist, who shares valuable insights on hiring and working with virtual assistants. With over 20 years of combined experience in project management and executive assistant support, Jade provides practical advice for both business owners considering their first hire and VAs looking to grow their careers.
Jade discusses the importance of not waiting until you're drowning in work before seeking help, and encourages business owners to view hiring a team as an investment rather than just an expense. She explains how to identify tasks that are prime for delegation—those that are routine, time-consuming, or require expertise you don't have—and emphasizes the value of finding someone with the right personality traits over just technical skills.
The conversation covers setting clear expectations through proper agreements, building trust gradually, and implementing effective project management systems to facilitate collaboration. Jade recommends tools like Asana, Trello, and ClickUp, but suggests that business owners collaborate with their VAs to find the right fit for their specific needs.
Jade highlights the importance of communication, boundaries, and mutual respect in the business owner-VA relationship. She offers guidance on onboarding practices, managing workflow, and ensuring both parties feel supported in the partnership. Whether you're a business owner considering your first hire or a VA looking to improve client relationships, this episode provides practical strategies for creating successful, productive partnerships.
✨ Website - https://mrssmithassist.com/
✨ Instagram - https://www.instagram.com/mrssmithassist/#
✨ Facebook - https://www.facebook.com/mrssmithassist
Additional Links from Jade:
✨ What a VA Can Do For You - https://mrssmithassist.com/what-a-va-can-do-for-you-freebie/
✨ How to Find a Good VA - https://mrssmithassist.com/how-to-find-a-good-va/
✨ Book a Strategy Session with Jade - use coupon code CEOWORK for 15% off - https://client.mrssmithassist.com/public/appointment-scheduler/6000a1e9af321c53fdac1729/schedule
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The Systems Social HourBy Gianni Fitts Bellamy