Lindsay Miles-Pickup, Methods Specialist with the BC Behavioural Insights Group (BC BIG).

After graduating from UBC’s Advanced Professional Certificate in Behavioural Insights, Lindsay Miles-Pickup has seamlessly transitioned into the Methods Specialist role with BC BIG. Lindsay discusses how Behavioural Insights complements and strengthens the other tools in her toolkit for behaviour change. She also shares key lessons from her first few Behavioural Insights projects, including the value of both scoping and exploratory research.