The phrase "Lost in Translation" is one that no longer applies to auto repair centers that are masters of the Digital Vehicle Inspection (DVI). On this week's episode, we are going to show you:

Why customers prefer buying after receiving a DVI instead of being sold to over the phone

Metrics and milestones to prove how effective the DVI process can be

Techniques for staff buy-in because when techs and SA's are in lockstep, almost any goal is insurmountable

Quick wins for your shop to capture the value of DVI from Day 1

Travis Sallee is  our weekly shop owner guest as well as hosts Tom and Uwe from AutoVitals.