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The Value of an Excellent Client Experience in Law
There is much more to being an excellent law firm than just giving advice, counselling, and helping clients navigate legal matters. How clients perceive working with a law firm through these various initiatives is especially important, but is sometimes considered an afterthought.
Meghan Booth, a Business Development Professional for CEO Law, helps us dive deeper into the client experience and the business development side of law.
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By Legal Innovation CouncilThere is much more to being an excellent law firm than just giving advice, counselling, and helping clients navigate legal matters. How clients perceive working with a law firm through these various initiatives is especially important, but is sometimes considered an afterthought.
Meghan Booth, a Business Development Professional for CEO Law, helps us dive deeper into the client experience and the business development side of law.