The idea of trial and error (aka failure) used to be a tricky subject in education circles. Now during pandemic times, it has become part of the process whether we like it or not. Al Kingsley, CEO of Netsupport believes that some new aspects of this risk-taking culture should remain, in both industry and the classroom. In this episode of EdTech Today, Al discusses this and several other ideas imparted in his recent book release My Secret #EDTECH Diary.