Co-hosts Dr. Matt Cybulsky (Principal, Ionia) and Bradley Metrock (CEO, Score Publishing) speak with Dr. Jim Rickards, Senior Medical Director for Population Health and Delivery System Collaboration at Moda Health, as well as author of Our Health Plan: Community Governed Healthcare That Works (https://www.amazon.com/Our-Health-Plan-Community-Healthcare/dp/1683502981). Dr. Rickards discusses his experience with the CCO model and elaborates on optimism that technology, including voice-first technology, can play an integral role in achieving better outcomes for patients and providers. Part of the VoiceFirst.FM network.