Remember the days of negotiating down from the sticker price?  There's a reason Walser doesn't do that.  There's also a reason we don't repaint the entire car when it gets a small dent any more.  Both reasons happen to involve money and time.

Tom and Doug are joined by Randy Kvale, General Manager of Walser Experienced Autos. Doug and Randy started selling cars together in the vastly different world of the 80's. We share war stories about how the industry standard was taking advantage of people drinking too much, smashing up demos and much more. Tips on how to keep your eye on the ball when working with a negotiating dealer and why the Walser Way was invented. Fortunately for Doug and Randy, the statute of limitations has expired.

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