The Wednesday Match Play Podcast, Powered by Heritage Creations USA

GroupValet is a member-engagement platform for private clubs and HOAs that manages groups, events, RSVPs, waitlists, leagues, communications, and member activities. Its biggest strength is making participation simple for members while reducing administrative work for staff.

On this episode of The Wednesday Match Play Podcast, powered by Heritage Creations USA, Jeff talks about his journey to GroupValet, shares who the ideal customer is, and outlines the features they offer private clubs and how those tools can help. He walks me through the member experience, discusses the learning curve associated with using GroupValet, and explains how the platform can help streamline email communication. We also dive into system integrations, reporting, member engagement, pricing, and even a book he wrote. This was a delightful conversation, and it was an honor to have Jeff on the show! Let's tee off.

Inside the Gates is an independent private golf advisory firm and industry intelligence platform founded by Kevin White. It focuses on the business side of private clubs, particularly governance, ownership, acquisitions, membership economics, and strategic decision-making.

On this episode of The Wednesday Match Play Podcast, powered by Heritage Creations USA, Kevin gives us an overview of Inside the Gates and shares where the idea came from. He reflects on his time at T-Mobile, Microsoft, and Dropbox, as well as his experience serving on the boards of several private clubs and what it's like to sit at the boardroom table.

He discusses the KPIs GMs should be reporting, dives into the Club Health Index, and shares his thoughts on acquisitions and mergers. Kevin also emphasizes the importance of treating your members like ambassadors for the club.

This was an enlightening conversation and an honor to have Kevin on the show. Let's tee off!

ClubGrub is a mobile ordering and delivery platform built specifically for private clubs, golf courses, and communities. From on-course GPS delivery to poolside service and even delivery directly to members' homes, ClubGrub is helping clubs rethink how they deliver food, beverage, and hospitality.

On this episode of The Wednesday Match Play Podcast, powered by Heritage Creations USA, Britney gives us an overview of ClubGrub and how it works. She explains the use of QR codes, details how the GPS technology works, and discusses the importance of speed of service. We also learn how ClubGrub handles member billing, how clubs can eliminate the traditional beverage cart, and what goes into their famous "Hot Dog Reports." Britney also talks about 24/7 technical support and breaks down ClubGrub's ROI calculator.

Oh, and she shares what it was like playing golf with Shane Gillis and picking up the bar tab after making her first ace!

This was a fun and technological conversation and it was an honor having Britney on the show. Let's tee off!

Purposeful Conversations explores how golf can be used to build stronger relationships and create meaningful connections. Through thoughtful questions and reflection, the book encourages golfers, parents, and coaches to look beyond scores and performance. It shows how time on the course can lead to personal growth, valuable life lessons, and lasting memories.

On this episode of The Wednesday Match Play Podcast, powered by Heritage Creations USA, Brad introduces his new book and shares what inspired him to write it, how he finds time to write despite a demanding schedule, and what the editing process looked like. He also talks about collaborating with photographer Peter Wong, including how the two first met.

The conversation goes deeper as Brad reflects on what golf has taught him about family, what legacy means to him, and his path to finding confidence on the course. We also cover the book's price and where you can pick up a copy.

This was a purposeful conversation and an honor to have Brad back on the show. Let's tee off.

Highline Partners is a boutique brand strategy and marketing consultancy based in Kansas City, Missouri. The firm brings together a network of senior-level specialists to build the right team for each client's unique branding and marketing needs.

On this episode of The Wednesday Match Play Podcast, powered by Heritage Creations USA, Brett gives us an inside look at Highline Partners, defines what a brand truly is, and breaks down the brand marketing funnel. He reminisces about his time at Ralph Lauren and shares lessons learned from working with major clients like Mastercard. Brett also dives into the power of superfans, the value of club surveys, his relationship with Mark Bado, and offers advice for those serving on a board of directors. He even shares his perspective on AI and its role in today's world.

This was a colorful conversation and an honor to have Brett on the show. Let's tee off!

Turtleback Mountain Golf & Resort is a public golf and residential community in Elephant Butte, New Mexico, offering scenic mountain views, championship golf, and a peaceful desert lifestyle near Elephant Butte Lake.

On this episode of The Wednesday Match Play Podcast, powered by Heritage Creations USA, Eli shares his journey to Turtleback and gives us an inside look at life in Elephant Butte, New Mexico. He talks about things to do in the area, the weather and monsoon season, and takes us behind the scenes of the New Mexico Open, including all the preparation, planning, and teamwork that goes into making the event happen.

We also dive into the homes on campus, food and beverage, events happening throughout the property, and Eli being named the 2024 Sun Country PGA Public Merchandiser of the Year. Eli introduces us to the incredible team working behind the scenes to make it all possible.

This was such a heartfelt conversation, and it was an honor having Eli on the show. Let's tee off.

The Golf Performance Academy is an elite junior golf academy that develops student-athletes through expert coaching, performance training, mental conditioning, and academic support, preparing them for success in collegiate golf and beyond.

On this episode of The Wednesday Match Play Podcast, powered by Heritage Creations USA, Lee-Anne gives us an inside look at the Golf Performance Academy and explains the Junior Golf Development Assessment. She explores the Five Elements of Success and how they help develop elite golfers, while also discussing the importance of finding the right balance between athletics and academics.

We also meet her team and hear about their purpose, mission, and the culture they're building together. Lee-Anne reflects on her TED Talk and shares the story of how it all came together.

This was an inspiring conversation and an honor to have Lee-Anne on the show. Let's tee off!

ChipIn Golf combines golf, technology, competition, and giving back. Using an iPhone, real golf club, and ball, golfers can compete in skill-based games and contests while supporting charitable causes. It's a fresh approach to making golf more interactive, accessible, and impactful.

On this episode of The Wednesday Match Play Podcast, powered by Heritage Creations USA, Igor introduces us to ChipIn and explains how the platform works and how you can get involved. He breaks down the hardware needed to play, just how accurate the technology is, and how AI is integrated into the experience. Igor also discusses ChipIn's customer support, his connection to Dr. Rob Bell, and introduces us to his team. This was a technological conversation and an honor to have Igor back on the show. Let's tee off!

GolfbyKids is a youth golf initiative founded by Robert Brown to make golf more accessible and affordable for children. It focuses on dedicated youth golf facilities and frequent competitions that help young players develop skills through regular play.

On this episode of The Wednesday Match Play Podcast, powered by Heritage Creations USA, Robert shares the journey behind GolfbyKids, from his early days playing tennis to the inspiration that led him to create a program dedicated to making golf more accessible for young people. He discusses where the idea came from, the mission of GolfbyKids, his connection to renowned golf course architect David McLay Kidd, and how the program is able to keep costs low through a subsidized model.

Robert also talks about the influence Tiger Woods has had on GolfbyKids, his career managing logistics at ConocoPhillips, and his connection to Rudy Duran. This was an inspiring conversation, and it was an honor to have Robert on the show. Let's tee off.

Delarman is a technology services company focused on helping businesses improve operations through managed IT solutions, consulting, and technology support. With more than 30 years of experience, the company serves as a full-service technology partner specializing in computer and technology services for the golf and hospitality industries.

On this episode of The Wednesday Match Play Podcast, powered by Heritage Creations USA, Safa shares an overview of Delarman, the story behind a painting hanging behind him, his team, growth plans, and the company's partnership with The Golden State Chapter of CMAA.

He also discusses the biggest technology challenges facing clubs today, his experiences appearing on other podcasts, and the evolving role of AI tools and trends within the club industry. The conversation explores cybersecurity and the critical issues clubs need to consider in today's digital landscape. This was a technological conversation, and it was an honor to have Safa on the show. Let's tee off.