The Welsh Wire features moderator Mike Rogers and professional recruiting expert Sheri Welsh in this podcast. Listen in as leaders from a wide array of small to mid-size west Michigan companies weigh in and share their experiences and insights on a variety of business topics, including employee retention challenges and recruitment success stories. In this week's show, Sheri talks with Pam Olson, Vice President of Human Resources for petroleum distribution company Crystal Flash, to learn more about how they maintain employee engagement, accountability and an understanding of the “big picture” of company goals and objectives.