The WFM Show

How is AI changing workforce management?

Discover how AI is changing workforce management in our latest episode featuring Quinyx CEO Erik. We were acknowledged in Gartner® Market Guide for Workforce Management Applications for the fifth time this year! So in this episode, our host Jack Pidgeon and Erik talk about the coming wave of AI in forecasting, task management, and the intriguing concept of AI skills management.

🔗 More on mastering workforce management with AI

👉 All about 2024 Gartner® Market Guide for Workforce Management Applications

We all want to crack the code of what makes employees stay, right? In this episode of the WFM show, we talk about just that: employee loyalty. Joining us for a chat is Paul Deeks, Aircraft Engineer at Virgin Atlantic and one of the winners of the Quinyx Frontline Hero Award 2023. 

🔗 More on how you engage & retain your frontline workforce
👉 Get to know our host Jack Pidgeon

🏆 Nominate your hero for this year's Frontline Hero Award

What happens when the game is changing and big global players are turning current business models upside down? Trend and top retail expert, Jack Stratten, gives us the insight how to prepare for some of the toughest challenges in the world of retail right now.

🔗 More on how to achieve retail success

👉 Get to know our host Jack Pidgeon

Any trademarks mentioned in this podcast are the property of their respective owners. They are used for illustrative purposes only and no affiliation or commercial relationship with Quinyx is implied by their inclusion.

From the basement to the White House

Workforce management leader and visionary Lisa Disselkamp joins us on the WFM show to discuss the importance of adding human parameters to scheduling and why managers should be evaluated based on their scheduling performance.

Lisa has authored three books on workforce management, with her latest release becoming the blueprint for a professional standards certification in the field. Her expertise led to a direct request from the White House to advise the administration’s Economic and Domestic Policy Councils on hourly workforce technology issues.

In this episode, divided into two parts, she shares knowledge worth a lifetime in just under 50 minutes. Enjoy!

🔗 More on flexible scheduling
👉 Get to know our host Jack Pidgeon

From the basement to the White House

Workforce management leader and visionary Lisa Disselkamp joins us to discuss the importance of adding human parameters to scheduling and why managers should be evaluated based on their scheduling performance.

Lisa has authored three books on workforce management, with her latest release becoming the blueprint for a professional standards certification in the field. Her expertise led to a direct request from the White House to advise the administration’s Economic and Domestic Policy Councils on hourly workforce technology issues.

In this episode, divided into two parts, she shares knowledge worth a lifetime in just under 50 minutes. Enjoy!

🔗 More on flexible scheduling

👉 Get to know our host Jack Pidgeon

Why do retail leaders keep coming back to Cathy Hotka's events? Because they offer unique insights and connections. In this episode, Cathy explains why it's important to get to know each other personally in a digital world. Hear her thoughts on why these human connections make her events so special.

🔗 Read more about the Store Operations Council

👉 Read more about the Retail Orphan Initiative, where Cathy serves on the Board of Advisors

Why do one in two frontline workers consider quitting? Dive into this year's State of the Frontline Workforce Report with our expert guest Stacy Huffstetler.

Join her and our host Jack Pidgeon as they talk about why every second frontline worker might hit the exit door, the unexpected ways tech is saving the workday, and tricks to keep your team happy and on board.

Do you want to be able to get answers to operations questions that could really make a difference to your company? In this episode of the WFM show, our host Jack Pidgeon invites our Retail Operations Expert Ned Gammell to uncover how to improve employee experience consistently across multiple regions, and even multiple countries.

You might be thinking, “HR…Human Resources. Why do we need AI there?” In our second episode of the year, our host Jack Pidgeon dives into why.

Together with our guests Carl Eidsgard from Fenix Minds and Magnus Friborg from Qrios, we aim to understand why you need to jump on the wagon and care about AI.

In this first episode of the year, our host Jack Pidgeon is flying solo, taking you down memory lane with a recap of NRF 2024.

NRF is one of the largest retail conferences in the world. This event brings together industry professionals, experts, and leaders to discuss the latest trends, innovations, and challenges in the retail sector.

Join us as Jack reveals what surprised us the most, including where we, and other vendors, may have missed the mark on what the market was buzzing about. Brace yourself on why it matters to you as an operator in the WFM space.