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The White Glove Playbook: How to Transform Procurement from Friction to Function
Today, we’re joined by longtime procurement leader Katie Levesque for a candid conversation about the often non-linear path into procurement—and what it truly means to operate as a strategic partner who delivers measurable value to the business.
In this episode, we explore the twists and turns that shaped her career, the hard-won lessons she learned along the way, and why procurement’s greatest impact comes from building trust and influence—not just managing process. It’s a discussion about relationships, credibility, and redefining what C-suite-level, strategy-led procurement really looks like.
We'll focus on how Katie elevates procurement from an internal check-the-box function to an indispensable business partner.
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Katie has been a professional in the Financial Services space for more than twenty years, and has partnered across many categories, including Marketing, Advertising, Professional Services, IT, and Non‑IT Contingent Labor. Katie also serves on the Marketing & Communications Committee for the Financial Services Roundtable for Sustainable Development and previously spent over a decade with Brighthouse Financial and MetLife in roles that led her into Procurement. She holds degrees from the University of Connecticut and the University of Hartford and stays active in her community as the PTO Communications Chair at her local elementary school in Lake Wylie, SC.
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By ProcureAbilityToday, we’re joined by longtime procurement leader Katie Levesque for a candid conversation about the often non-linear path into procurement—and what it truly means to operate as a strategic partner who delivers measurable value to the business.
In this episode, we explore the twists and turns that shaped her career, the hard-won lessons she learned along the way, and why procurement’s greatest impact comes from building trust and influence—not just managing process. It’s a discussion about relationships, credibility, and redefining what C-suite-level, strategy-led procurement really looks like.
We'll focus on how Katie elevates procurement from an internal check-the-box function to an indispensable business partner.
--------------------------------
Katie has been a professional in the Financial Services space for more than twenty years, and has partnered across many categories, including Marketing, Advertising, Professional Services, IT, and Non‑IT Contingent Labor. Katie also serves on the Marketing & Communications Committee for the Financial Services Roundtable for Sustainable Development and previously spent over a decade with Brighthouse Financial and MetLife in roles that led her into Procurement. She holds degrees from the University of Connecticut and the University of Hartford and stays active in her community as the PTO Communications Chair at her local elementary school in Lake Wylie, SC.