In the second part of this Talkin' Shop and Ask Me Anything combo session, the following topics are addressed: the value proposition of UX; the pitfalls and consequences of poor UX hiring; the importance of good UX leadership; the necessity of critical thinking; psychopathy, narcissism, and Machiavellianism in UX circles; encountering and managing different types of human behavior; people who labor to benefit the disciipline vs. looking out solely for themselves; the importance of not taking oneself too seriously; honestly discerning and pursuing one’s progress in UX; and an under-the-radar truth about design thinking.

REMINDER: Video is available for this episode via select resources.

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