Launched earlier this month, the AI tech will help reduce the non-emergency call workload faced by dispatchers and allow them to focus on the most urgent calls.

The Wrap: Volusia turns to AI for help with non-emergency calls

"The Wrap" is a podcast from Central Florida Public Media curating the top Central Florida news stories and in-depth reporting each week. Every Friday, Assistant News Director Brendan Byrne brings listeners news headlines, deep reporting dives, and insightful conversations from the news team. Subscribe to "The Wrap" for the top stories you need to hear about your Central Florida community and beyond.

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The Wrap: Volusia turns to AI for help with non-emergency calls

The Wrap: Volusia turns to AI for help with non-emergency calls