Getting a home mortgage used to take weeks of phone calls and paperwork. Now, real estate search platforms like Zillow and Redfin offer comprehensive, nearly one-click homebuying. What are the hidden costs of trusting these industry giants with every step of the process?

Today on Lever Time, producer Natalie Bettendorf speaks with Lever reporter Helen Santoro about her investigation into how these one-stop real estate shops may actually be hurting homebuyers — and the U.S. economy.

You can read Helen’s story here, and a follow-up story here.

Click here for a full transcript of the episode.

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