Your "front of house" staff is your public face -- use it well.
Marcia, John and Dave revisit the front-of-house. You know, the part where your audience first comes into contact with your theatre? It's just as important as what goes on onstage, and can have a tremendous effect on your patrons' experience.
PS: It's our 80th episode ! YAY!!!
Music provided by Music Alley.