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Season 3 · Episode 5.
You hand someone a piece of work. You know what they can do with it, and you say something like “You’ll be great at this.” Did you ask how they feel about taking it on? “Learn to delegate” is good advice: you stop being the bottleneck every decision waits on, and your people grow by taking on real work. Most of us hear it as “hand off tasks,” and the handoff often never says which decisions are theirs.
In this episode I tell the story of a team I took over earlier in my career, where I judged only what each person could do and assumed every one of them wanted the work. Then I talk through the three lines I use now before every handoff: what the person can already do on this piece of work, how they feel about taking it on, asked before I share my own view, and the handoff said as a task or as “This is yours,” with its decisions named. In The Tao of Coaching, Max Landsberg has a leader judge skill and will for each piece of work, and the way I ask is adapted from Brené Brown’s Dare to Lead. I try the lines on a customer survey and a restaurant’s fall dishes, and the episode closes on a Monday test for your next handoff.
Episode 5 of Where Decisions Break (the Decision Charter and the AI Cognitive Strategy Matrix).
Chapters:
00:00 The handoff problem
01:07 Task vs. responsibility
03:12 Skill, will, and asking
05:54 The three-line handoff
09:27 Making it stick
Read the essay: https://theautisticleader.ai/writing/writing-learn-to-delegate.html
Subscribe: https://theautisticleader.substack.com
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Season 3 · Episode 4.
Something keeps going wrong on your team, a few people each give you a different reason, and one of them sounds like something you’ve seen before. You back that reason, and it becomes the plan. “Trust your gut” is real advice: when the same situations come around again and again, and you’ve had years to learn them, a gut feeling can be well trained. On a problem several people see differently, though, most of the time each person is right about one part of it and takes that part for the whole.
In this episode I tell the story of late customer orders that three leads explain three ways, and how I work a decision out myself: I’m autistic, and I have alexithymia, which means I can tell I’m feeling something but often not what, so I go through each person’s reasons to find what they have in common, now with Claude to test my reasoning. Then I talk through three questions: ask each person what they think is causing the problem and why, and what it puts at risk in their work, then ask yourself what all of their reasons have in common. I try them on a hotel’s check-in waits and a mixer factory’s returns, and the episode closes on the Operating Brief and a Monday test for your next decision that involves more than one team.
Episode 4 of Where Decisions Break (the Decision Charter and the AI Cognitive Strategy Matrix).
Chapters:
00:00 Understanding Team Dynamics and Decision-Making
04:30 The Importance of Diverse Perspectives
08:31 Implementing Effective Decision-Making Strategies
Read the essay: https://theautisticleader.ai/writing/writing-trust-your-gut.html
Subscribe: https://theautisticleader.substack.com
Music licensed through Soundstripe.
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Season 3 · Episode 3.
You ask your team for ideas on a problem. Someone offers one that is not fully worked out, or that is about work outside their own job, and before anyone asks what it would fix, the people at the table are weighing who raised it. “The best idea wins, no matter who it is from” is good advice, and most teams leave unsaid who will make the call and what an idea will be judged on. When nobody says those two things, an unwritten rule fills the space: an idea should show up finished, from someone who does that kind of work.
In this episode I tell a story management books have told for decades, about a brainstorm on power lines that kept icing over, where the question that changed the meeting came from the person the room least expected. Then I talk through one skill in two steps. Before any idea is on the table, pick the person who will decide, someone who is not pitching an idea of their own. Then add two sentences to your request for ideas: who decides, and that every idea, finished or not, will be judged on what it would fix and how you could test it. I try it on a middle school’s drop-off line and a grocery store’s lunch lines, and the episode closes on the Operating Brief and a Monday test for your next request for ideas.
Episode 3 of Where Decisions Break (the Decision Charter and the AI Cognitive Strategy Matrix).
Chapters:
00:00 Judging Ideas: The Unwritten Rules
02:54 The Cost of Cognitive Load
05:47 Empowering Decision-Making in Teams
08:44 Using AI to Lay Out the Ideas
12:07 Implementing the Best Idea Wins Philosophy
Read the essay: https://theautisticleader.ai/writing/writing-the-best-idea-wins.html
Subscribe: https://theautisticleader.substack.com
Music licensed through Soundstripe.
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Season 3 · Episode 2.
Someone on your team shows you a fix that already works, maybe built with AI in a few days, and you say, “Looks great.” Their first guess at what was going wrong has just become your plan. “Bring me solutions, not problems” is a good habit, and it also leaves your team guessing what problem you have in mind and which fix you would approve. That guessing costs your organization thinking it already pays for.
In this episode I credit the advice and talk about why, when a problem has many parts or causes nobody has pinned down yet, the first guess is only one way to explain it. I also tell a lesson from earlier in my career. I am autistic, and noticing patterns and coming at a problem from a different angle is how my mind works. I thrived with the leaders who saw the value in that, and I read the difference as a design question, about what a leader asks for.
Then I talk through one skill on three kinds of teams: a clinic, a delivery team and a product team. Before you look at any fix, even one that already runs, you ask three questions, in this order: What is happening, and what outcome do we need? What is driving it? What else could it be? Then you hear what they would do, and you make the call. The episode closes on the Operating Brief and a Monday test for the next fix someone wants to show you.
Episode 2 of Where Decisions Break (the Decision Charter and the AI Cognitive Strategy Matrix).
Chapters:
00:00 Introduction to Problem-Solving in Leadership
02:05 The Importance of Understanding the Real Problem
04:49 The Three Questions Framework
07:22 Real-World Applications of the Framework
10:15 The Operating Brief and Redesigning Leadership
Read the essay: https://theautisticleader.ai/writing/writing-bring-me-solutions.html
Subscribe: https://theautisticleader.substack.com
Music licensed through Soundstripe.
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Season 3 · Episode 1.
A risk reaches you late, and the person who saw it says, “I thought you knew.” Anyone who has led a team has said some version of “raise it early, no surprises,” and it is good advice. It also leaves your people to guess what counts as early for a given decision, what you already know, and what would surprise you, and your organization pays for every hour of that guessing.
In this episode I give the advice its credit, along with the 1980 Harvard Business Review article “Managing Your Boss,” in which John Gabarro and John Kotter made it each person's job to find out which problems their boss wants to hear about, and when. I also tell a lesson from earlier in my career. I am autistic and process explicitly, so I worked through a string of questions before raising a risk. The best leaders I learned from told me to raise the risk and my thought process with it, even when they already knew, and I made that my own practice when I grew into leadership roles.
Then I talk through one skill on three kinds of teams: a go-live, a hire and a customer renewal. For each decision that keeps coming back, you write two lines once, at the top of your team's risk list: how much notice you need to change course, and what you already know and what would surprise you. You name one person who checks each new risk against both and tells you the same day when one would surprise you or leaves you less notice than you need. The episode closes on the Operating Brief and a Monday test you can run on one decision this week.
Episode 1 of Where Decisions Break (the Decision Charter and the AI Cognitive Strategy Matrix), the arc opener.
Chapters:
00:00 Understanding Risk Communication in Teams
02:24 The Importance of Early Risk Identification
04:54 Practical Skills for Managing Risks
07:23 Implementing a Decision Charter Framework
10:17 Redesigning Organizational Risk Management
Read the essay: https://theautisticleader.ai/writing/writing-what-counts-as-early.html
Subscribe: https://theautisticleader.substack.com
Season 2 · Episode 12.
Candor can sit on your values page and still take courage on your team. Your values page says what you believe. How your organization communicates says what it assumes.
In this episode I start from the last time someone on your team said the hard thing early, and what that person weighed before they spoke. I read Claude's constitution in the terms of Edgar Schein: Anthropic writes down the values it intends for Claude, and says plainly in the same document that how Claude responds may not always match them. I tell the part of my own story where the friction turned out to be diagnostic. Then I take the three lanes of my Cognitive Translation Protocol one at a time, with candor carried through each, and describe a test I ran with Claude Fable 5.1 on a leadership team I simulated.
The Operating Brief: design how your organization communicates, as part of how you design leadership. The Monday test: beside each value on your values page, write one sentence on where your team's real behavior comes apart from it, then name which of the nine interventions would build that value into how your team works.
Episode 10 of Where Signal Gets Lost (the Cognitive Translation Protocol), the arc closer.
Chapters:
00:00 The Importance of Candor in Organizations
02:33 Designing Communication Architecture
05:49 Cognitive Translation Protocol and Its Impact
08:43 Three Lanes of Communication
11:26 AI and Leadership Dynamics
14:18 The Cost of Unwritten Rules
17:08 Redesigning Leadership for Neurodiversity
19:58 Practical Steps for Implementation
Read the essay: https://theautisticleader.ai/writing/writing-the-values-gap.html
Subscribe: https://theautisticleader.substack.com
Season 2 · Episode 11.
The same clarity bottleneck is behind your rising AI bill and your people's guesswork about how decisions get made.
A team lead in your organization runs an AI pilot for a week. The token bill comes in at millions of tokens, and nobody can point to one thing the team used. In this episode I follow that bill back to the context the team always ran on and never said out loud. I explain why the most capable AI models need that context the most, and the two ways a model handles a question nobody answered for it. Then I describe one ask I sent to Claude Fable 5.1 twice, with the context and without it, and how much the work changed. I set that beside what the makers of these models tell their own developers.
The Operating Brief: make clear how the work gets decided, for your people and your agents alike. The Monday test: take the ask you would give an agent this week, set out its context in plain words, and hand the same context to your team.
Episode 9 of Where Signal Gets Lost (the Cognitive Translation Protocol).
Chapters:
00:00 The AI Pilot Dilemma
02:51 The Importance of Written Clarity
05:46 Dimensions of Clarity in Decision-Making
08:37 The Role of Context in AI Performance
11:34 The Cost of Unwritten Context
14:28 Human vs. Machine Decision-Making
17:44 Designing for Clarity and Context
20:34 The Future of Decision-Making in Organizations
Read the essay: https://theautisticleader.ai/writing/writing-the-clarity-bottleneck.html
Subscribe: https://theautisticleader.substack.com
Season 2 · Episode 10.
Your leadership team is closing a senior slate. Someone says the second name has real executive presence, everyone nods because everyone can picture it, and a newer member of the team asks what that sentence measures. Every answer describes a person in a meeting. Nobody describes a decision.
This episode is failure mode three of the Where Signal Gets Lost arc, delivered as an operating brief you can act on this week. Where the executive presence sentence in your competency model came from: Sylvia Ann Hewlett's researchers asked senior executives what they looked for in a leader and wrote the answer down, and she says herself it measures image. How much older the picture is, from Cicero to the 1961 Army manual. The research on who gets picked as a leader, and what happens to the ranking when raters get only the transcript. Two constructed leaders assessed twice by AI, with only the question changed. And the repair on the two things your organization owns: the words in the competency model, and the calibration discussion where the team asks for the evidence.
The Operating Brief: know what the criterion was written to measure before your team applies it. The Monday test: read the wording aloud and ask what a person would have to do to score well on it.
Episode 8 of Where Signal Gets Lost (the Cognitive Translation Protocol).
Chapters:
00:00 Understanding Executive Presence
02:55 The Origins of Executive Presence
05:45 The Historical Context of Leadership
09:04 The Impact of Cognitive Bias on Leadership Selection
11:55 Reframing Executive Presence for Inclusivity
14:50 The Role of AI in Leadership Assessment
17:43 Redefining Leadership Competencies
21:08 Implementing Change in Leadership Selection
Read the essay: https://theautisticleader.ai/writing/writing-interface-invisibility.html
Subscribe: https://theautisticleader.substack.com
Season 2 · Episode 9.
Sometime this week you will type a question into AI, get a thin answer back, fix the context you supplied, and ask again. The correction takes a minute and carries no verdict on anyone. At your leadership table the same exchange has a different ending: the person whose answer needed setup gets a note in the record.
This episode is failure mode two of the Where Signal Gets Lost arc, delivered as an operating brief you can act on this week. The merge meeting with the hard stop. The executive-attention norm, credited, and the era that broke it. The two tests every leader has already run with AI: the thin answer and the flattering answer. The vendor-renewal specimen, one question asked thin and asked with the context set, both replies real. And the structural repair by name: the written baseline, the written way in, the observation field. The hard stop never moves.
The Operating Brief: confirm the context before the team weighs any answer. The Monday test: ask what never reached last week's decision because it needed setting up first.
Episode 7 of Where Signal Gets Lost (the Cognitive Translation Protocol).
Chapters:
00:00 The Importance of Context in Communication
02:49 Understanding Leadership Dynamics
05:37 The Role of Decision-Making in Organizations
08:28 The Asymmetry of Communication
11:25 Testing Contextual Understanding
14:44 Structural Solutions for Better Communication
17:37 Redesigning Decision-Making Processes
20:29 Implementing Change in Organizational Communication
Read the essay: https://theautisticleader.ai/writing/writing-translation-asymmetry.html
Subscribe: https://theautisticleader.substack.com
Season 2 · Episode 8.
Somewhere in your organization this month, a leadership team looked at AI-drafted work and said: let us get the sources on that before we act. Good discipline. The same team took a leader's strategic call on trust me, I have been around the block, and nobody sent that back for its reasoning. Same skill, telling confidence from reasoning, used downward and switched off upward by one of the oldest norms in leadership.
This episode is the pivot of the Where Signal Gets Lost arc, delivered as an operating brief you can act on this week. Why reasoning is what judgment gets calibrated on now: judgment is the working skill at every level, your people reason differently, and AI has made confidence cheap. How reasoning differences and differences in how the reasoning was said get filed under communication. A forecast specimen read the same way by a constructed calibration room and by a general-purpose AI. The nine interventions of the Cognitive Translation Protocol as simple starts, and the reasoning question, asked in both directions before any sentence about a person goes into the record.
The Operating Brief: ask for the reasoning before the read goes into the record. The Monday test: one ready now from your succession slate, and what it rests on.
Episode 6 of Where Signal Gets Lost (the Cognitive Translation Protocol).
Chapters:
00:00 The Importance of Sources in Leadership Decisions
04:06 Judgment Calibration in Leadership
08:38 Communication and Reasoning Differences
12:39 Building a Culture of Hearing Reasoning
17:01 Redesigning Decision-Making Processes
Read the essay: https://theautisticleader.ai/writing/writing-attribution-failure.html
Subscribe: https://theautisticleader.substack.com
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