With 15% of all healthcare encounters classified as "challenging", it is likely that you will or have already experienced one. It's easy to pin that on a "difficult" patient or family. Listen to find out why there's no such thing as "difficult" patients or families.

Takeaways in This Episode

• Dr. Groves' classification for"Hateful" patients
• Why there are no difficult patients
• Contributing factors to challenging or difficult patient-clinician encounters
• Why root cause analysis is necessary to have a smooth patient care visit and positive outcomes
• Clinicians role in the challenging patient encounters
• How to effectively manage these difficult clinician-patient encounters

Links

Managing Disagreements and Misalignment of Opinions in Pediatric Pain Care

Taking Care of the Hateful Patient

You Might be Perpetuating Your Patients Pain instead of Treating it

Owning your role as a Physician leader in Today's Healthcare

Storytelling in Pediatric Pain Medicine (Part 1 and Part 2)

Proactive Pain Solutions Physicians Academy

Proactive Pain Solutions

Therapeutic Triangle