NelTel : on everything

There is a way to apologize


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NelTel talk about how to sincerely apologize . There are three types of an apology; a blanket apology(not acknowledging : does not directly pin point the offense) a transactional (means to an end) or Icebreaker apology(opens up a bigger conversation). We also review some points from an article by MaraLee Mckee that talk about the seven steps to a sincere apology.
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NelTel : on everythingBy NelTel

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4.7

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