Successfully understanding, and anticipating, customer needs and wants may be a hallmark of longevity in the business world.  

In this episode, we will talk with Richard Sherman, photographer and owner of TousJour Photography, to discuss how what differentiates a company may not be the just the product - in this case, art - but also the art of providing the service itself. 

Products and services mentioned:

http://www.tousjour.com/ Rich Sherman's corporate website

http://www.thefancy.com/ A great new website to "fancy" products - and buy.