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Do you feel frustrated with communication in your workplace? 

It’s easy to say, My team just doesn’t listen to me, or get frustrated that you have to keep saying it.

Communication is one of the hardest things to do well, whether you’re in leadership or not.

That’s why we’re talking about it in this episode of the 2120 podcast.

• Leaders need to understand that communication is always going to be missed.
• When you review why things weren’t communicated well, you have to look at every angle and assume responsibility for failing to communicate well.
• Average leaders say, “My team just won’t listen to me…” 
• Excellent leaders know how to break through the noise and distractions of the day by making time to craft a message with all of the information.
• They anticipate questions that others may have.
• They know how to communicate in both small settings and large settings — they require different formats — in order to have a consistent message.
• Face to face communication is much more powerful than email or even virtual meetings.
• You must have follow up conversations to make sure everyone is clear on the message.
• Be aware of your body language… it can communicate disinterest or that you’re not paying attention.
• Also, be mindful that while others give great body language, they may be missing the core of the message.
• Be mindful not to unfairly apply your personal thoughts about what it means to be a good listener on others.
• Conversations that sound good in your head, may not be received well.
• It’s easy to forget that you’ve spent dozens, hundreds or even thousands of hours thinking; and then we get frustrated that others don’t grab it when you spend 30 minutes telling them about it.
• It’s important to share information consistently and frequently; about the time we’re sick and tired of hearing it, this is when others are just catching on.
• Tip:  write down the details of your communication to help you keep track of sharing your message.
• When giving feedback, don’t soften the message by saying “we” when you really mean “you.” It leads to confusion and isn’t effective.
• Tell people what is — or isn’t — happening. It makes it easier when you have a relationship established with the person.