In conversation with Top of Mind host Katelyn Ilkani, Marilyn Smith, former CIO at George Mason University and the Massachusetts Institute of Technology, reflects on the changes she has witnessed over her career. Advisor to GMU’s new CIO, Smith shares her advice to listeners who may aspire to lead a higher education IT department. This podcast includes Smith’s approach to building relationships across a university’s diverse population and coming to understand the role of IT as a service.