Vanessa Toves, Druva's Microsoft 365 Solutions Architect, joins us on this episode to explain some unique things about Microsoft 365. Specifically, she discusses a few scenarios that she says are quite common in the field, and are unrecoverable without a backup. She talks about accidentally deleting someone from a group, or deleting a group itself. There is nothing within SharePoint to tell you who was in a group yesterday. The same goes for SharePoint library permissions, which also commonly get misconfigured in the field. She explains how these are very common helpdesk tickets at previous customers of hers (when she was a Microsoft365 consultant), and how there is no way to recover this information without a third-party backup like Druva's inSync.