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In this episode of Think BIG, Taylor Lyles talks with Penn Gaines, co-founder of Payfluence, a Greenville-based human capital management company that helps businesses manage the entire employee lifecycle in one platform—from payroll and tax to HR, benefits, and talent management. 

Penn shares how his experience at Fortune 250 companies and previous ventures shaped his focus on building a responsive, service-first culture, where calls are answered within three rings and emails within four hours. The conversation explores his experience in large corporations and bootstrapped startup ventures. He covers the importance of hiring for cultural fit and how intentional culture resets can save organizations both time and money.

To learn more about Penn and his company, check out their website here.

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Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

Ask a question you want covered on the Monthly Q&A Podcast

Jackson Bailey, second-generation COO and Co-Owner of Stoneledge Luxury Homes, joins Taylor to talk about Greenville’s transformation. From its beginnings in 2004, building $250K homes to becoming the Upstate’s 2024 Builder of the Year, Stoneledge has evolved alongside its community. Jackson shares insights on retaining top-tier talent, building culture, and bringing inspiration from larger markets to shape Greenville’s future luxury footprint.

You can learn more about Stoneledge Luxury Homes and see their latest work here.

Don't forget to check out our podcast sponsors below:

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Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

Ask a question you want covered on the Monthly Q&A Podcast

Jim Burns, COO of Hartness Development and former County Council member, shares how one family's land acquisitions in the 1970s led to one of Greenville’s most ambitious master-planned communities. We dive into the Live-Work-Play concept, the creation of Hotel Hartness, and how thoughtful development fosters a true sense of belonging. If you care about intentional growth and luxury with purpose, this episode delivers. 

To learn more about Hartness, their mission, their community, and how you can be a part of it, check out their website here.

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Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

Ask a question you want covered on the Monthly Q&A Podcast

Michael Fernandez, Founder of Alpha Equity Group and Blue Sky Builders, sits down with Taylor to talk land, development, and building smart. From Hurricane Helene’s unexpected real estate lessons to rural expansion and minifarm communities, Michael reveals what it takes to sustain affordability while building dream homes ranging from 3,000 to 4,000 sq ft. This episode is a must-listen for real estate pros focused on land plays and long-term value.

To learn more about Michael's businesses, use the links below:

BlueSky Builders

Alpha Equity Group

Don't forget to check out this episode's sponsors below.

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Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

Ask a question you want covered on the Monthly Q&A Podcast

What does it take to grow a moving company from a single truck to a 17-truck fleet in just five years? Chris Sweet, Owner of Swamp Rabbit Moving, joins the podcast to share his unconventional rise in the logistics space. Learn how his solution-based leadership and focus on internal team values have helped him scale across the East Coast and beyond. Chris breaks down why your core values aren't for your customers—and how empowering your employees is the key to long-term success. 

Learn more about Chris and Swamp Rabbit Moving at their website here.

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Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

Ask a question you want covered on the Monthly Q&A Podcast

Real estate isn’t just about buying and selling—it’s about knowing the market inside and out. Tyler Whims, Partner at Reedy Land Co, shares how his team is perfecting the mini farm model (5-50 acre lots), helping sellers time their sales strategically, and providing advisory services beyond simple transactions. We discuss why land sales are booming, where the next growth hubs are, and what every seller should know before listing their property.

If you’re considering buying or selling land in the Upstate, don’t miss this episode! Learn more about Tyler and his team here.

Don't forget to check out our sponsors below.

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Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

Ask a question you want covered on the Monthly Q&A Podcast

With 21 years in Greenville real estate, Patti Tuffin knows what makes the Upstate market tick. She shares insights on why new construction is her favorite to sell, how the average homebuyer age shift is reshaping the market, and why location always wins. 

Plus, we explore the growing pockets of Greenville, the realities of commuting from the outskirts, and why realtors have job security with 33 people moving to the Upstate each week.

Whether you're a realtor, buyer, or investor, this episode is packed with game-changing advice. You can get in touch with Patti and her team here.

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Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

Ask a question you want covered on the Monthly Q&A Podcast

For 74 years, Jeff Lynch Appliance & TV Center has been a staple in Greenville, but owner Mark Lynch is setting his sights on an even bigger mission—running for the U.S. Senate. In this episode, Mark shares his faith-driven leadership philosophy and the business lessons that shaped him. We also discuss his belief in accountability, the need to stop senseless wars, and why leading his team like Navy SEALs sets Jeff Lynch apart.

Faith. Business. Leadership. Politics. Mark Lynch covers it all in this must-listen episode. You can find his businesses website here. If you want to learn more about his Senate campaign, you can find his campaign's website here.

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Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

Ask a question you want covered on the Monthly Q&A Podcast

From a Honda Accord packed with landscaping gear to an 80-person powerhouse, Nate Moses, Founder & CEO of Precision Landscape Management, shares his 15-year journey of scaling a business with intention. 

In this episode, we dive into the importance of building a strong company culture, hiring for a willingness to learn, and showing—not just telling—your core values. Plus, Nate reveals how landscape lighting can elevate your home's curb appeal, why safety matters in landscaping, and how AI is shaping the industry’s future. Listen now and learn how to build a reliable, responsive, and right-way business.

To learn more about Nate and his business, check out their website here. And don't forget to check out our sponsors below!

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Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!

Ask a question you want covered on the Monthly Q&A Podcast

In this episode, we sit down with Rob Young, Owner of Heritage Custom Builders, who has been crafting luxury homes for over 30 years. With an average remodel project of $1.4 million and new builds ranging from $2-3 million, Rob shares what it takes to deliver high-end, design-driven homes while maintaining a stellar reputation.

We dive into:
🏡 The Heritage building process and guiding principles
💬 Mastering customer communication and expectation management
🔨 Staying on timeline for massive projects
🛠️ Providing options without overwhelming clients with complexity
👥 Why building homes is really about the people—not just the materials

If you're in the building industry or just love the art of luxury home construction, this episode is a must-listen! Learn more about Rob and his company here.

Go DGTAL
Marketing by Home Service pros for Home Service pros

All About Flooring of SC
All About Flooring offers trusted flooring and cleaning services for homes and businesses.

Learn more about our podcast here & don't forget to check out our sponsors who make this podcast possible!