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In this episode, we are joined by Robert Conlon, the Global Head of Leadership for Alpha Development, a company founded and run by banking professionals with the aim of creating effective training solutions for success in the financial markets. Diana and Rob begin by discussing why soft skills is still the best term to use to describe these types of skills. They then continue the discussion by doing a deep dive into examining how confidence can result when one stops self-monitoring themselves and manages their self-talk.

Today's Selected Questions

1. Do you use the term soft skills? If yes, why? If not, what do you use and why?
2. How do you define confidence?

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