APQC Podcasts

Thinking Differently: How KM and Process Become Resilient


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Most organizations want to be nimbler in the face of rapidly changing technology, markets, and customer needs. In this podcast, APQC’s Lauren Trees and Holly Lyke-Ho-Gland talk to Thomson Reuters’ Amy Albus, Capital Group’s Mikko Ollila, and Munro Strategic Perspectives’ Melinda Munro about how knowledge and process management teams can boost innovation and agility.

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APQC PodcastsBy American Productivity & Quality Center

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