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Gabe Larsen, CRO of Atonom, canceled a $40KSalesforce contract with no replacement plan and built a working CRM in 3 hours using Lovable. This is the full story plus his playbook on AI SDRs and the autonomous organization.
In Episode 13 of GTM Hackers, host Charles Brun sits down with Gabe Larsen to unpack two of the most talked about shifts in go to market today. First, the rise of the autonomous organization where AI cloud employees work side by side with humans. Second, the bold decision to rip out Salesforce and vibe code a custom CRM using Lovable.
Gabe brings 20 plus years of GTM experience from Goldman Sachs, Accenture, Inside Sales.com, and Customer (acquired by Meta). He now leads revenue at Atonom, a startup building the cloud employee category across marketing, sales, customer success, support, and HR.
What you will learn in this episode:
1. Why the traditional model of scaling with headcount and tools is dead, and what is replacing it.
2. How to think about AI SDRs as employees rather than tools or cost per conversation.
3. The full 4 step onboarding process Atonom uses for every new AI cloud employee, covering identity, memory, tools, and role play.
4. Why multi agent architectures beat deterministic workflow tools like Make and N8N for complex GTM jobs.
5. The real world performance of AI SDRs on inbound lead qualification, including a case study with a 1000 percent improvement in lead response time.
6. Why cold outbound AI SDRs are failing and what signal based selling with cloud employees looks like instead.
7. The hot, warm, and cold framework for AI in GTM motion.
8. The exact moment Gabe decided to cancel Salesforce and why his whole team was relieved.
9. How his CFO and head of finance built the first version of the new CRM in 3 hours over root beers in Salt Lake City.
10. Why the maintenance argument against vibe coded CRMs is overblown.
11. The benefits of a conversational CRM over traditional reporting.
12. Why Gabe never signs SaaS contracts longer than 12 months.
Discussion topics covered:
Autonomous organization and frontier firms
Cloud employees and AI SDR architecture
Multi agent systems and supervisor agents
AI employee onboarding and coaching loops
Inbound vs outbound AI SDR performance
Signal stacking and de anonymized website visitor handoffs
Hot, cold, and warm lead handling with AI
The 3 day inbound conversion rule
Customer service AI and NPS performance data
Ripping out Salesforce at a startup
Vibe coding with Lovable
Conversational CRM as the new interface
Build vs buy decisions for modern GTM stacks
AI adoption mistakes most GTM teams are making
Guest:
Gabe Larsen is the CRO of Atonom, host of the Talk AI podcast, and a veteran GTM operator with leadership experience at Customer (Meta), Inside Sales.com, Accenture, and Goldman Sachs.
Host:
Charles Brun is the host of GTM Hackers, a B2B video podcast focused on AI powered go to market strategies. He is also the founder and CEO of Everest.
If you are a founder, CRO, VP of Sales, GTM engineer, RevOps leader, or operator thinking about AI adoption, this conversation delivers both the big picture vision and the tactical details you need.
Follow GTM Hackers, rate the show, and share this episode with a GTM operator who needs to hear it. New episodes drop weekly.
Related topics: AI in sales, AI SDR, vibe coding, replacing Salesforce, autonomous organization, GTM engineer, agentic AI, cloud employees, RevOps, conversational CRM, build vs buy, AI adoption, signal based selling, Lovable, no code CRM.
By GTM HackersGabe Larsen, CRO of Atonom, canceled a $40KSalesforce contract with no replacement plan and built a working CRM in 3 hours using Lovable. This is the full story plus his playbook on AI SDRs and the autonomous organization.
In Episode 13 of GTM Hackers, host Charles Brun sits down with Gabe Larsen to unpack two of the most talked about shifts in go to market today. First, the rise of the autonomous organization where AI cloud employees work side by side with humans. Second, the bold decision to rip out Salesforce and vibe code a custom CRM using Lovable.
Gabe brings 20 plus years of GTM experience from Goldman Sachs, Accenture, Inside Sales.com, and Customer (acquired by Meta). He now leads revenue at Atonom, a startup building the cloud employee category across marketing, sales, customer success, support, and HR.
What you will learn in this episode:
1. Why the traditional model of scaling with headcount and tools is dead, and what is replacing it.
2. How to think about AI SDRs as employees rather than tools or cost per conversation.
3. The full 4 step onboarding process Atonom uses for every new AI cloud employee, covering identity, memory, tools, and role play.
4. Why multi agent architectures beat deterministic workflow tools like Make and N8N for complex GTM jobs.
5. The real world performance of AI SDRs on inbound lead qualification, including a case study with a 1000 percent improvement in lead response time.
6. Why cold outbound AI SDRs are failing and what signal based selling with cloud employees looks like instead.
7. The hot, warm, and cold framework for AI in GTM motion.
8. The exact moment Gabe decided to cancel Salesforce and why his whole team was relieved.
9. How his CFO and head of finance built the first version of the new CRM in 3 hours over root beers in Salt Lake City.
10. Why the maintenance argument against vibe coded CRMs is overblown.
11. The benefits of a conversational CRM over traditional reporting.
12. Why Gabe never signs SaaS contracts longer than 12 months.
Discussion topics covered:
Autonomous organization and frontier firms
Cloud employees and AI SDR architecture
Multi agent systems and supervisor agents
AI employee onboarding and coaching loops
Inbound vs outbound AI SDR performance
Signal stacking and de anonymized website visitor handoffs
Hot, cold, and warm lead handling with AI
The 3 day inbound conversion rule
Customer service AI and NPS performance data
Ripping out Salesforce at a startup
Vibe coding with Lovable
Conversational CRM as the new interface
Build vs buy decisions for modern GTM stacks
AI adoption mistakes most GTM teams are making
Guest:
Gabe Larsen is the CRO of Atonom, host of the Talk AI podcast, and a veteran GTM operator with leadership experience at Customer (Meta), Inside Sales.com, Accenture, and Goldman Sachs.
Host:
Charles Brun is the host of GTM Hackers, a B2B video podcast focused on AI powered go to market strategies. He is also the founder and CEO of Everest.
If you are a founder, CRO, VP of Sales, GTM engineer, RevOps leader, or operator thinking about AI adoption, this conversation delivers both the big picture vision and the tactical details you need.
Follow GTM Hackers, rate the show, and share this episode with a GTM operator who needs to hear it. New episodes drop weekly.
Related topics: AI in sales, AI SDR, vibe coding, replacing Salesforce, autonomous organization, GTM engineer, agentic AI, cloud employees, RevOps, conversational CRM, build vs buy, AI adoption, signal based selling, Lovable, no code CRM.