One lesson that smart travelers learn is that you can't take it all with you! You usually can spot the first-time-traveler—the person who has the large bulging suitcase held together with a piece of rope or gray tape. The overweight traveler is also apt to get a shock when he or she finds out the cost of overweight luggage. Whereas airlines used to be "traveler friendly," more likely than not they are struggling with survival and personnel is under stress, just as you are. It isn't that the person behind the counter doesn't like you. He's just trying to keep his job and please his boss, too.