If your business feels busy but disorganized, this episode is for you.

In this episode, I break down the first automation most small businesses get wrong and explain what you should actually automate before anything else. I talk about workflow automation in plain terms, why onboarding is the foundation of every system, and how manual processes like emails, invoicing, and follow-ups slowly drain your time.

I also explain the real difference between buying pre-built automation workflows and building systems that fit how your business actually runs, so you don’t waste money on tools that look good but don’t save you time.

If you’ve been repeating yourself, chasing invoices, or holding everything together manually, this episode will help you understand where automation really starts and how to approach it the right way.

Helpful Links Mentioned in This Episode

MsTechNicole website: https://mstechnicole.com

Microsoft Exchange Admin Center: https://admin.exchange.microsoft.com

Google Workspace Admin Console: https://admin.google.com