If you've ever put up a "back in 5 minutes" sign and felt like you were letting everyone down ... or walked up to a shop only to find the door closed with said sign, this episode is for you.

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This is an audio version of the Substack, OPEN for Growth, by Ana Maria Muñoz

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My book: OPEN: Big Lessons in Small Retail and Living the Shopkeeper Dream

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If you enjoyed this post, you might also enjoy my book:

OPEN: Big Lessons in Small Retail and Living the Shopkeeper Dream

“As a fellow boutique shop owner, I believe this book is a gift to those who plan to start a retail shop. Ana Maria honestly reveals her experience as a shopkeeper. It’s a case study full of lessons learned and great tips for running a shop. She also describes the evolution of the business as it grows from sole owner to a business with staff and a community that embraces them.”

— Kelly Wohlgenant Owner Retro Modern Furnishings

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit openforgrowth.substack.com